05-10-2007 09:32 AM - edited 03-14-2019 12:51 AM
How can records show up in AgentConnectionDetail, ContactRoutingDetail, and ContactQueueDetail but not in ContactCallDetail? The sessionID is the same throughout the three tables.
05-16-2007 11:21 AM
SessionID will not change through the call. It will be same throughout the tables.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community