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IPCC Express Design and voice through PSTN

f.mottier
Level 4
Level 4

Hi,

I would like to know if the following design would work using IPCC Express 3.1 and CallManager 3.3.

Network layout:

- one main site with the CCM and IPCC Express (Site A) and 70 IP Phones

- one remote site with 10 IP Phones (Site B)

- IP WAN link between the 2 sites which ONLY carries the VoIP signalisation.

The Voice traffic is routed through the PSTN for bandwith considerations.

I would like to know, if it would work to install agents (IP Phone + Windows CAD) on site B in this scenario , or does the voice have to cross the IP WAN link too ?

Thanks for your help,

Fred

2 Replies 2

pralex
Level 1
Level 1

Hi,

Pls check the different deployment models of IPCC Express in the SRND document

http://cisco.com/application/pdf/en/us/guest/netsol/ns87/c649/ccmigration_09186a00801c732b.pdf

Regards

Prasanth

sandgupta
Level 1
Level 1

Fred,

In short, voice has to go via WAN for remote agents to make it a SUPPORTED deployment model.

Regards,

Sandee[

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