IPCC Express - DTMF to non digit string variable

[megaco123]

Does anyone know if you can use DTMF to input characters into a string variable?

I want callers to be able to enter letters into variables for instance their name using the keypad.

Thanks in advance!

[baitotao2005]

HI

you can use the get digit string to achieve .you should define a variables in the result digit string.

Thanks in advance!

[megaco123]

I tried that and it seems to just accept digits, how can I set this up to input letters?

[baitotao2005]

u can refer to "Designing a Basic Script" in "Cisco CRA Editor Developer Guide"

[JennyIVRE]

I think u can save the possible keystroke combinations and corresponding names in database and u can retrieve it