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Beginner

IPCC Express Enhanced

Hi,

My company is deciding which version of IPCC should buy and personally I have the following question:

Does the Enhanced version allows you to create and edit prompts?Is it the prompt editor included in the software?

Thanks

5 REPLIES 5
Highlighted
Beginner

Re: IPCC Express Enhanced

Yes, you can record/delete/play prompts with the Enhanced version also.

Recording requires a script that you create with the editor. There are samples available for download.

rgds

johnny

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Beginner

Re: IPCC Express Enhanced

Hi,

Does the Editor comes as part of the Enhanced Version?

Thanks

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Beginner

Re: IPCC Express Enhanced

Yes, the CRS Script editor comes will all versions.

Beginner

Re: IPCC Express Enhanced

Hi,

Does the Editor comes as part of the Enhanced Version?

Thanks

Highlighted

Re: IPCC Express Enhanced

Not sure if I understand what you are asking about the prompts itself or just way to input modified prompts into system.

Here is a list of comaparison for all versions.

http://cisco.com/en/US/products/sw/custcosw/ps1846/products_data_sheet09186a008019ade0.html

You pretty much can do same thing with all versions regarding prompts the premium is used for CTI pop ups, data dips etc.

Thanks,

Baseer.

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