However, please note that the recording capability is targeted at an on demand usage (i.e., agent/supervisor pressing a button) and automated recording of specific call types (i.e., limited by filtering calls based on parameters such as called/calling number). The system is not sized to support a logging application which requires extensive disk storage and an archiving capability. The software protects the disk by deleting calls over a certain age and by not recording calls if the disk does not have sufficient space.
Hello,the solutions suggested here in the community for updating the VMWare version on a BE6K are no longer relevant.Customer has VMware 6.x and would like to upgrade to 7.x, PUT has been replaced by MCE, I cannot find a way to update VMWare LICs there. H...
I'm a member of the UX Research team for Webex and am looking for Control Hub users who 1) frequently use the Meeting Engagement tab of Analytics and 2) whose organization has already signed an MUBTA with Cisco.
If that sounds like yo...
Meet the Authors Event - Leveraging SBCs to Empower a Changing World of Collaboration
(Live event – Tuesday, 16th, 2020 at 10:00 a.m. Pacific / 1:00 p.m. Eastern / 7:00 p.m. Paris)
This event will have place on Tuesday 16th, February 2020 at 10hrs PD...
on January 25th and 26th, we're hosting a Technical Enablement Workshop which will guide you through the steps involved in updating your organisation from Jabber and/or Meetings to Webex App.
Very useful for partners and for customers t...