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Beginner

IPCCX 4.0 and BARS issue

Hi all

we have problems with IPCCX 4.0 backup and BARS 4.0.14000.

The backup process starts and after a few minutes remains blocked at step

"Staging Cisco Customer Response Solutions target X.X.X.X"

Some ideas?

See attachments.

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
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Frequent Contributor

Try to do the following:

- Close all of the IE in all sessions and console

- Go to Start>Programs>Administrative Tools>Component Services.

- In the window that opens, right click on Component Services>Computers>my computer>COM+ Applications>BARS, and select "Shut down"

- Rerun the restore / backup that was failing.

View solution in original post

2 REPLIES 2
Highlighted
Frequent Contributor

Try to do the following:

- Close all of the IE in all sessions and console

- Go to Start>Programs>Administrative Tools>Component Services.

- In the window that opens, right click on Component Services>Computers>my computer>COM+ Applications>BARS, and select "Shut down"

- Rerun the restore / backup that was failing.

View solution in original post

Highlighted

Hi irisrios

backup was executed succesfully.

well done.

thank you very much.

Regards