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IPIVR alert/alarm when Partial service

lohjintiam
Level 4
Level 4

Hi all,

Is there any way to setup some notification directly from IPIVR/UCCX whenever the system goes into Partial service?

Thanks!

-JT-

1 Accepted Solution

Accepted Solutions

Hi Loh,

You can use monitoring tool i.e CUOM (Cisco unified operations manager) to get the alert. Or even can use any cheap 3rd party monitoring tools to monitor the services.

Thanks,

Ashfaque

View solution in original post

4 Replies 4

lohjintiam
Level 4
Level 4

Any ideas?

Thanks!

-JT-

Hi Loh,

You can use monitoring tool i.e CUOM (Cisco unified operations manager) to get the alert. Or even can use any cheap 3rd party monitoring tools to monitor the services.

Thanks,

Ashfaque

Thanks dude! Are many customers using CUOM or their own management tool?

Thanks!

-JT-

For medium and large solution normally customers use CUOM or sometime use their existing monitoring tools (CA NMS, IBM trevoli). but small customer go with freewares. I can remeber few years back for one of my customer we used Solarwinds.

Thanks,

Ashfaque