01-03-2013 08:56 AM - edited 03-14-2019 11:03 AM
Hi all,
Is there any way to setup some notification directly from IPIVR/UCCX whenever the system goes into Partial service?
Thanks!
-JT-
Solved! Go to Solution.
07-30-2013 01:40 AM
Hi Loh,
You can use monitoring tool i.e CUOM (Cisco unified operations manager) to get the alert. Or even can use any cheap 3rd party monitoring tools to monitor the services.
Thanks,
Ashfaque
07-28-2013 09:02 PM
Any ideas?
Thanks!
-JT-
07-30-2013 01:40 AM
Hi Loh,
You can use monitoring tool i.e CUOM (Cisco unified operations manager) to get the alert. Or even can use any cheap 3rd party monitoring tools to monitor the services.
Thanks,
Ashfaque
07-30-2013 02:05 AM
Thanks dude! Are many customers using CUOM or their own management tool?
Thanks!
-JT-
07-30-2013 02:35 AM
For medium and large solution normally customers use CUOM or sometime use their existing monitoring tools (CA NMS, IBM trevoli). but small customer go with freewares. I can remeber few years back for one of my customer we used Solarwinds.
Thanks,
Ashfaque
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