cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1268
Views
0
Helpful
3
Replies

Is Cisco 8941\45 IP phones are suppoorted with UCCE 8.5

anchoudh
Level 9
Level 9

Please can you confirm whether or not the Cisco 8941 IP phones are  suppoorted with UCCE 8.5. If they are not, is there a timeframe (and  version) when they are expected to be supported?

According to the ‘Cisco Unified Contact Center Enterprise (Unified CCE)
Software Compatibility Guide’ (http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/compatibility_matrix/ipcccompat.pdf),  the 89xx series is supported, but it then goes on to state the 8961  phone is supported, and makes no mention of the 8941/45 phones – this is  where the clarification is required.

Any document \ link reference would be of great help.

Thanks,

Anand

3 Replies 3

fzhang
Level 1
Level 1

Hi, I'm just wondering if you have got your answer about 8941 IP phone support. I'm having the same question and hoping you have got a answer to it.

Thanks.

Hi,

Got to know from the Marketing team that,

8941 & 8945 possibly by mid-to-end 2012,

although it is important to note that this is not committed yet.

Hope it helps.

Anand

mknepper
Level 1
Level 1

I believe it is now supported -- however I have a bigger picture question for Cisco -- why is the 8941/8945 the same family as the 8961?  Why isn't the 8961 called a 9941 or something?

Thanks,

Mark