04-19-2011 03:10 AM - edited 03-14-2019 07:47 AM
We run CCX v7.
None of the feature are need like IE etc just the ability to login/out and go ready/not ready.
Or even either of those would probably do.
Could it be done by dialling a script?
04-19-2011 04:00 AM
Found out about agent log in - works fine
04-19-2011 04:01 AM
Found out about phone agent log in - works fine
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