01-21-2025 03:19 PM
Is there a software tool that will export the Application configurations from UCCX?
It would really be handy to be able to see all the associated files and their folders
I've inherited a mess and would like to clean things up, but don't want to move or delete anything that's being used...
TIA
01-21-2025 03:26 PM
01-21-2025 08:04 PM
There are tools both by Cisco and partners that offer export capability, it all depends on what you're looking for and how detailed it needs to be, if it's something you want to pay for, etc.
There's this older discussion for instance you might find helpful, but there are other solutions out there as well.
https://community.cisco.com/t5/contact-center/a-new-uccx-script-visualization-tool/td-p/4422523
01-22-2025 05:33 AM
I did one in Python and it wasn't too difficult. I can't share it because it is company IP. openpyxl is a great library to create the XLS/CSV document. Put things where there could be a variable number of data elements at the end of a row. Things like application parameters.
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