I'm looking for a list of Resources\Agents and their assigned Skills in Cisco Unified CCX Administration.
I can find the Resources and the Teams they belong to, but not the Skills they are assigned.
Is there somewhere I can see this?
Is there any kind of data export that would show me all the fields and their values? In CUCM I can export data, how about CCX?
Any input would be appreciated!
Thanks
Kelvin