Is UCCX 8.5(1) compatable with CUCM 8.6

[bvanbenschoten]

I just checked the Cisco Unified Contact Center Express (Cisco Unified CCX) Software and Hardware Compatibility Guide and CUCM 8.6 is not listed yet.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

CUCM 8.6 addresses quite a few bugs specific to running CUCM on UCS was recommended to me by TAC.

If its not compatible yet, is there a timeframe when the compatibility guide will be updated to reflect CUCM 8.6 ?

Will it be with the upcoming SU2 for UCCX 8.5(1) ?

Thanks

[Robert W. Rogier]

Bvanbenschoten,

     CUCM is not listed currently on the internal guides even for SU2.  It is possible this may get updated, but it will be a while before we know this.  CUCM certification generally lags the release of the product if for no other reason then it is such a quickly released product.  If you would like, you can post this question back in about 2 months and hopefully we'll have some news.  If I see something before then, I'll certainly let you know too.

Regards,

Robert W. Rogier

CSE -- TAC, UCC

[frzhang]

It's supported in UCCX 8.5(1)SU1

8.6(1) JTAPI 8.6(1.10000)-1

File Name 8.6.1.10000-43