I am trying to open a popup for an outbound call. see the following screenshot
in this popup i am using two variables (BABuddayName and BAAccountNumber) to popup the proper link.
My text file for dialer is like this:
While opening a form it concatenates the BABuddyName with first name "," last name. Due to the "," my form is not poping up.
Is there any option on finesse from which I can get the first name / last name on finesse to popup my form correctly.