05-08-2023 05:29 AM
Hi, is anyone else having the issue again where you're not able to download the Virtual Voice Browser VVB software from CCO for use with CCE?
The past few releases, it seems that the software is set up with some special entitlement requirement that we then have to go to Cisco to have them fix, which sometimes takes a while. I've opened a ticket with them again this time, but is this just happening to us?
This is if you go to https://software.cisco.com/download/home/286331734/type/286289787/release/12.6(2) and try and download anything, you get a "Entitlement Required. Click for support" message.
Solved! Go to Solution.
05-08-2023 02:33 PM - edited 05-08-2023 02:33 PM
Cisco was able to get the requirement/entitlement updated based on my ticket, and it is now downloadable.
05-08-2023 02:33 PM - edited 05-08-2023 02:33 PM
Cisco was able to get the requirement/entitlement updated based on my ticket, and it is now downloadable.
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