07-24-2009 01:18 AM - edited 03-14-2019 04:24 AM
i've just updated CSR 5.0 to CRS 7.0
upgrading SCript Editor to 7.0, opened script, looks fine, but when i'm trying to change properties java error appears "java.lang.nullpointerexception"
Solved! Go to Solution.
07-27-2009 12:51 PM
Bug ID: CSCso68954
I believe this has already been answered on the forums.
Search for this:
Contact Center: CRSEditor for UCCX 7.0 crashes in XP
In short the fixed is to right clicking the CRS editor icon ...select properties...and then set the compatibility to Windows 2000. Consult the bug ID if this doesn't fix it.
Sorry if duplicates, Cisco's site is sloppy.
07-27-2009 12:51 PM
Bug ID: CSCso68954
I believe this has already been answered on the forums.
Search for this:
Contact Center: CRSEditor for UCCX 7.0 crashes in XP
In short the fixed is to right clicking the CRS editor icon ...select properties...and then set the compatibility to Windows 2000. Consult the bug ID if this doesn't fix it.
Sorry if duplicates, Cisco's site is sloppy.
07-28-2009 12:59 AM
thank you very much, i changed theme to classic and it's fine.
wow, strange bug )
07-27-2009 01:51 PM
Yes, indeed that is the bug. I've been able to solve it using that workaround.
If it doesn't works, change too the desktop appearance to windows classic.
rgds,
met
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