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Roys1994
Beginner

IVR Play

Hello Experts,

 

 

I would like play the queue music from ICM scripts itself with help of VRU scripts , i am good with VRU scripts side , To connect media server path need clarifications --

to connect media server to fetch the wav file  and play it .

 

In ICM node , i know we can set the ECC media server variable and value should be wav path ?

 

Could you please clarify on this? 

 

Path :

http://IPaddress:7000/en-us

 

 

 

4 REPLIES 4
janinegraves
Rising star

No, You do NOT use http://IP:7000/CVP unless you're sending the call to
a Studio/VXMLServer app using GS,Server,V microapp.

If you're using microapps (like PM) then you assign into the
user.microapp.media_server variable either IP or hostname of the media
server which must be resolvable by the voice browser!

If you want you can assign a word like "media_server" and configure it
on the Voice Browser using 'utils vvb add host-to-ip media_server
10.10.10.100'

You can also set the ser.microapp.locale to "en-us" or "es-us" or
"fr-ca" or whatever locale directory you have on your media server under
inetpub/wwwroot.

The file names comes from the 2nd argument of the PM microapp:
PM,welcome indicates the file is named welcome.wav

At runtime the URL sent to the VB is composed of these variables:
[http://]user.microapp.media_server/user.microapp.locale/user.microapp.app_media_lib/2ndArgOfPM[.wav]


Hello ,

 

Could you please confirm below things 


If you're using microapps (like PM) then you assign into the
user.microapp.media_server variable either IP or hostname of the media
server which must be resolvable by the voice browser!

 

user.microapp.media_server == http://MediaServerIP right?



You can also set the user.microapp.locale to "en-us" or "es-us" or
"fr-ca" or whatever locale directory you have on your media server under
inetpub/wwwroot.

 

user.microapp.locale = en-us or whatever exists next to wwwroot folder right ?

 

Thanks!

janinegraves
Rising star

Basically, yes. Although you don't need to include the http:// unless you wish to.
And be sure to surround the value with quotation marks: "media_server" or "en-us"
You will do doing this in SetVariable nodes, so at the top, select the Call variable user.microapp.media_server. Then in the Value fiend, enter "media_server" (or whatever) surrounded by quotes. You won't use any equal signs.

Hello ,

 

 

so i will set the Call variable user.microapp.media_server and assigned value "media_server" this should be fine to connect media server ?

 

 

Thanks!

 

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