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Jabber Team messaging and UCCX compatibility

Trad Tobaishat
Enthusiast
Enthusiast

Hi,

 

Does Cisco support the use of Cisco Jabber Team messaging with UCCX for the softphone function?

 

Thanks,

Trad 

1 Reply 1

I did not see it mentioned/considered during the beta trials but I would expect this to work. Teams mode in Jabber only replaces the messaging interface. The CSF telephony components, including CTI control/observation by CCX which is more of a CUCM function anyway, should be the same. I know this is not a formal letter of support but if it’s any consolation, the CCX team doesn’t delineate between IM&P vs. Webex Messenger either - they have no impact on the CSF functionality.

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