Hi,
Follow this instructions:
1) Create an end user account that matches an existing AD account( if you're using already using AD, just create a user and Re-Sync)
2) Be sure to use the same password for the new created user
3) Restart UCCX
Regards
Please rate all useful posts
_____________________________
MDGDP, CCNA, CCNA Voice certified
__________________________________________________
Please remember to rate useful posts clicking on the stars below.
LinkedIn Profile: do.linkedin.com/in/leosalcie