07-02-2015 06:28 AM
There is a simple an native way to log the digits values when the customer goes for exit state max nomatch or nomatch interaction inside element ?
Exist other way capture on log every digit input on VXML application?
it possible some XML properties for this purpose?
CASE 1
MENU
The client on the menu has only valid entries DTMKEYpress "2" and "3" i need logged he typed, for example 5 "out of Match dtmkey previously defined"
CASE 2
COLLECT is limited to 5 digits, however the customer only 4, I need to know what were the 4 digits.
Thanks
07-02-2015 06:58 AM
Pedro,
Not that I know of using menu element, but a simple way to achieve this, is to use a digit element with min / max of 1 digit.
Then log the value in the digit element log section and on the done use a decision element to check if a 2 or a 3 was pressed, else exit / do what you want.
That way you can achieve everything you need to?
Gerry
07-02-2015 07:38 AM
Thanks goruke.
Followed this way i knowed it works, but inside application callflow it not elegant and not functional for us.
The our script application is huge.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide