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Login by Name on UCCE 10.5

Daniel Inbaraj
Beginner
Beginner

Hi,

We have a non gadget application and I need to know, Is there any API to login on Finesse by using the LoginName, instead of Agent ID?

Thanks,

Daniel

1 Accepted Solution

Accepted Solutions

ewindgat
Contributor
Contributor

You are correct.

The APIs require authentication (basic). And, the AgentID is required for actions. The XMPP has more functionality.

View solution in original post

1 Reply 1

ewindgat
Contributor
Contributor

You are correct.

The APIs require authentication (basic). And, the AgentID is required for actions. The XMPP has more functionality.

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