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Login by Name on UCCE 10.5

Daniel Inbaraj
Level 1
Level 1

Hi,

We have a non gadget application and I need to know, Is there any API to login on Finesse by using the LoginName, instead of Agent ID?

Thanks,

Daniel

1 Accepted Solution

Accepted Solutions

ewindgat
Level 5
Level 5

You are correct.

The APIs require authentication (basic). And, the AgentID is required for actions. The XMPP has more functionality.

View solution in original post

1 Reply 1

ewindgat
Level 5
Level 5

You are correct.

The APIs require authentication (basic). And, the AgentID is required for actions. The XMPP has more functionality.

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