We have a non gadget application and I need to know, Is there any API to login on Finesse by using the LoginName, instead of Agent ID?
Go to Solution.
You are correct.
The APIs require authentication (basic). And, the AgentID is required for actions. The XMPP has more functionality.
View solution in original post
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: