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Make an HTTP Post request.

shashankgwl
Level 1
Level 1

Hello Experts,

We are integrating our .NET/WPF based thick client application with Cisco UCCX using a C++ library. We don't use CAD. Somehow the IVR parameters aren't getting passed to the agent's end, while we try to solve it, I was just wondering if it's possible for the UCCX server to execute an HTTP post request when it decides to forward a call to a particular agent. Here's a small diagram of what we are expecting..

 

Thanks in advance

1 Reply 1

The simplest way to make HTTP request use Make REST Call step in UCCX script. Notice that this step is supported starting from UCCX 10.x version.

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