Hi, I'm using CTI OS and making a consult call type 2, which works file except its optional parameters AlertRings and AnsweringMachine have no effect on the call. I set both parameters to value 2, but the call is not disconnecting after 2 rings and it is not disconnecting on answering machine.
The parameters are accepted as I see in the CIL log:
Hi Experts, I Need one help on Cisco social miner , hope you will help us on below requirements . Many Thanks!!!!Actually, we have third party application trying to integrate in UCCE through task routing API concept .Just we need to get the agen...
I think I found another one. For brevity, I'm stripping the soap headers.First, I'm creating a new line using addLine <line>
I need to have a notepad with some saved text to pop up with an incoming call hit to our call center. I am aware of the thick client screen pop gadget, I am working on seeing we can change that to fit our needs. I am unsure to change to get this working