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Beginner

MakeConsultCall optional paarmeters do not work

Hi, I'm using CTI OS and  making a consult call type 2, which works file except its optional parameters AlertRings and AnsweringMachine have no effect on the call. I set both parameters to value 2, but the call is not disconnecting after 2 rings and it is not disconnecting on answering machine.

The parameters are accepted as I see in the CIL log:

{Thread-49} [call.5004.51630787.1110226].MakeRequest: (ConsultType:2 AlertRings:2 AnsweringMachine:2

Are there any settings that may prevent this values to override the default values?

Thanks for your help.

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Cisco Employee

Apologies for the confusion.

Those parameters are not supported.

David

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1 REPLY 1
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Cisco Employee

Apologies for the confusion.

Those parameters are not supported.

David

View solution in original post