Management Portal 8.5.2 Installation in Windows 2008

[karthikayyappan10]

Hi,

I am experiencing a problem with Management Portal version 8.5.2. when I try to install this in windows 2008 R2 SP1 64 Bit server iam getting error stating that " Un supported Operating system and installer combination"

Supported combinations are:

32bit OS - 32 bit Vim.

64bit OS - 64 bit Vim

Currently running:

64bit OS

32bit process

64bit Vim build

.........aborting the install run

Did any one face these kind of issues.....

Thanks in advance....

Karthik

[karthikayyappan10]

The current system is 64 bit OS Windows 2008 R2 SP1. In document it is saying CCMP 8.5.2  will only support

64 bit OS Windows 2008 R2 SP1

Thanks

Karthik

[david.macias]

Yeah that's weird, I know 8.5.3 is out, have you that tried that installer?

david

[karthikayyappan10]

No david, I havent try that.. I will try that......

--karthik

[karthikayyappan10]

yeah I have tried that also.. I am getting the same error... any ideas????

[richard.fry]

I experienced the same issue. This is how I resolved it.

1. Check all pre-requisites .NET 3.5 Feature / Application Server Role with IIS / JRE 6u11 x64 / ASP .NET 2.0 AJAX Extension 1.0 / WSE 2.0 SP3 Runtime / SQL 2005 / SQL 2005 SP4 / SQL2005 SMO x64 - note X64 versions.
2. Ensure that the software install is either from the CD or a mapped drive that presents the software like a CD i.e. Y:\autorun.bat
3. Right click Y:\autorun.bat and select Run As Administrator - make sure it is the autorun.bat and not autorun.hta - windows helpfully hides the extension by default.

Hope this helps someone else.

Regards.

[karthikayyappan10]

I extraced the iso image into disk and I tried it. This is what created the issue.

I installed a power iso and mount it to one virtual drive then installed it. Since the servers are in remote I couldnt make cds.

Then everything is fine and perfect.

Thanks guys for your suggestions

Karthik