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Beginner

mIVR in UCCX version 7.0.1

Is it possible to collect mIVR logs from UCCX version 7.0.1?

Actually I want to know about digits that customer pressed after trigger

Please help me.

Thank you in advance.

1 ACCEPTED SOLUTION

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Cisco Employee

RDP into the UCCX server and look for the MIVR logs in below location:

C:\Program Files\wfavvid\log\MIVR

Regards

Deepak

View solution in original post

4 REPLIES 4
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Hall of Fame Master

Sure, since version 7 is Windows based you can locate the logs directly on the server.

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Cisco Employee

RDP into the UCCX server and look for the MIVR logs in below location:

C:\Program Files\wfavvid\log\MIVR

Regards

Deepak

View solution in original post

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Many thanks Mr.Deepak

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Glad that I was able to help and thanks for marking the Correct Answer.

Regards

Deepak

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