Multiple IPCC Express

[markotisler]

Hi,

Is it possible to use multiple IPCC Express servers with one Call Manager?

Regards

Marko

[icabrera · Accepted solution]

Hi, at the design guide it says it is possible. Take a look at:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_6_0/design/guide/crs60srnd.pdf, Page 3-10

Regards

Hope this helps, if so pls rate post

[m.liew]

Yes it is possible. I have done several integrations with CM and 2 stand alone UCCX servers.