Hi Team,
I am new to Cisco CallStudio and Iam facing MultipleThreadException in application and i getting error.badfetch in activity logs.
Here is the log snipet for activity logs: element,error,error.badfetch
Here is the log snippet for error log:
10.0.41.142.1408539774699.10.Record_On_The_Fly,08/20/2014 09:04:20.635, The error was: Another thread is currently working on this session. This means the original thread took too long to complete what it was doing. To prevent abnormal behaviour the original thread will exit immediately. The call should not be affected.
com.audium.server.MultipleThreadException: Another thread is currently working on this session. This means the original thread took too long to complete what it was doing. To prevent abnormal behaviour the original thread will exit immediately. The call should not be affected.
at com.audium.server.session.ControllerData.isCurrentThreadOwner(ControllerData.java:4298)
at com.audium.server.voiceElement.ActionElementBase.service(ActionElementBase.java:392)
at com.audium.server.controller.Controller.goToAction(Controller.java:2911)
at com.audium.server.controller.Controller.goToElement(Controller.java:2643)
at com.audium.server.controller.Controller.continueCall(Controller.java:2468)
at com.audium.server.controller.Controller.goToElement(Controller.java:2694)
at com.audium.server.controller.Controller.continueCall(Controller.java:2468)
at com.audium.server.controller.Controller.goToElement(Controller.java:2694)
at com.audium.server.controller.Controller.continueCall(Controller.java:2468)
at com.audium.server.controller.Controller.doPost(Controller.java:696)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:81)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:662)
Our application is:
1)Application will ask caller to record and to # after done.
2)App will playback the recoredeed messsage
3)App will ask do we need to save the file
4)If caller says yes then in app we are doing saving in ftp and then sending an email and update the table with recorded file then we are playing back the caller the recorded file name.
Here we are getting the error after caller say yes in step 3.
and also we are seeing the mail which is sent by app successfully but while playing the filename it played error. we have three things are in between audio element doing FTP,Email and Update prompt in Database then audio element to play the prompt name.
And this error is not consistency it is getting once in a day. Please help me out to get out from error.badfetch.
Awaiting for your reply.
Thanks,
Sandeep.M
