Need to change "UCCX WelcomePrompt and Modify Script aa.aef

[OEmam2]

i have uccx 12.5 and cucm 12.5 

i need to change uccx aa.aef to be

" Welcome to XYz Company if you know the extension please dial it now or press 0 for assistant"

instead of default script flow 

" welcome to the automated  attendat enter the phone no of the person u trying to reach Press 1.enter the name of person u trying to reach press 2  tranfser to the operator press 0 "

so how can i adjust script 

[Elliot Dierksen]

The included aef files are inside the ISO install media. You could unpack that and edit them to do what you want. You can also write a custom script. Anything you do is going to involve using the script editor, so you need to be comfortable using that.

[OEmam2]

Do u have any script like what i am asking please 

[Elliot Dierksen]

I don't have something packaged to do that, but it doesn't sound like a difficult implementation. If don't want to do it yourself, that is the kind of thing you can get a partner to do for you. TAC does not help with scripting (which I fully understand).

[Shalid Kurunnan Chalil]

Hi, 

The best thing is to create a new script according to your requirement. Please refer the following documentation related to UCCX scripting. 

1. Scripting Overview 
2. Getting started with script 

please ask if you have questions related to any specific steps or nodes and community contributors will definitely helps to your resolve it. 

Regards,