cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
644
Views
5
Helpful
3
Replies

Need UCCX Script: Samples ?

archie tovar
Beginner
Beginner

I have UCCX 8.6.2.22900-9

installated on UCS, and configured. Just wondering if anyone knows how to use UCCX script to record prompt and save it

1 x Supervisor
4 x Agents
Business hours 8am – 5pm
holidays off (jan, feb, may, july, nov, dec)
end of day - Voice Mail or forward to 632-5555
Announcements to be made while call is on hold
When all logged off goes to Unattended during open hours ?

any suggestions in basic essential script for the above?

thank you.

ATovar

3 Replies 3

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

check out sample scripts under the script repository here:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

HTH,

Chris

ok. thanks for the information.

My pleasure, please rate all useful posts!

Chris

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers