06-19-2014 01:59 AM - edited 03-14-2019 01:32 PM
Hi guys,
Hope you can help me.
I'm running a UCCE platform in version 7.5(9) and I'm having problems with the PG (TCP connection to VRU has been broken) which is located at the remote site.
PIM dumplog at the PG side log shows:
10:19:00:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:00:707 pg3A-pim1 Trace: MDS: Entering MDSSendInput 10:19:00:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process. EMT: class=2 type=1 bodysize=20 MDS: rsrvd=0 hdrsize=16 bodysize=4 src=33 dst=1 priority=high MDS: flags=02 { side_a } vtime=00975864 seqno=0021 class=10 type=13 00000 8a 13 00 00 |.... | 10:19:08:223 pg3A-pim1 Trace: Node Manager thread received ping message 10:19:20:707 pg3A-pim1 No response from VRU to last 3 HeartbeatReq messages. Breaking connection. 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Error receiving data from VRU. Last API Error [10053]: Winsock: WSAECONNABORTED Software caused connection abort. 10:19:20:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process. EMT: class=2 type=1 bodysize=76 MDS: rsrvd=0 hdrsize=16 bodysize=60 src=33 dst=1 priority=low MDS: flags=06 { chkpnt side_a } vtime=00975864 seqno=ffff class=128 type=1 DMP: src=3 dst=0 priority=low rsrvd=0 seq=00000000 00000 06 02 03 00 00 00 00 00 |........| 00008 64 58 97 00 0e 00 25 e1 |dX....%.| 00010 30 95 bb 2b 97 8b cf 01 |0..+....| 00018 14 00 00 00 01 00 41 00 |......A.| 00020 70 69 6d 31 00 43 53 4f |pim1.CSO| 00028 50 46 51 31 50 47 33 41 |PFQ1PG3A| 00030 00 33 00 00 |.3.. | 10:19:20:707 pg3A-pim1 TCP connection to VRU has been broken. 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Notifying Out Of Service to OPC (ThreadManager::ClearActivated: VRU Application Protocol Receiver thread failed.). 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendCheckpoint 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSAllocBuffer 10:19:20:707 pg3A-pim1 Trace: MDS: Entering MDSSendInput 10:19:20:707 pg3A-pim1 Message Trace: Client pim1 sending message to MDS process.
You might think is a physical layer problem but Telecom got no errors on the switch interface nor any kind of disconnection on the WAN link. Antivirus is disabled, NIC offload features are set off as well as TCPChimney, RSS and TCPA.
Any other suggestion or troubleshooting idea?
Thanks in advance
06-19-2014 03:51 AM
we had similar kind of problem where pim was getting disconnected with CVP.
and at the end we found that it was driver issue(NIC) on windows server 2003. below is the link covering issue fixed by MS.
http://support.microsoft.com/kb/972071
regards
chintan
06-20-2014 06:57 AM
Thanks Chintan,
We will check on this and let you know
For more info
http://www.cisco.com/c/en/us/support/docs/field-notices/632/fn63215.html
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