NOAMP Visibility to CVPs and Product Instance Name

[SANJ21]

Hello. We have a UCCE v12.5 with CVP v12.6 12K solution.

In NOAMP>License Mgmt, I am unable to access a few of our CVP servers:

1. For 2 of them, I'm getting "The requested page cannot be displayed. Contact the System Administrator if problem persists". 2. 2. For the other 2, it's just stuck in "Loading". 

Rebooted OPS Console svr and the problem servers as well but no luck. Anyone run into this? Those CVP servers show up in classic OAMP and are taking calls fine. Thoughts on what to look at? TIA.

[SANJ21]

Also, forgot a couple things.

1. These CVP servers have been in production for over a year and all did show up in NOAMP just fine previously.

2. Anyone know where within each local CVP server I can find the Product Instance Name that correlates to the one that shows up in NOAMP? Trying to find it for those that aren't coming up or loading in NOAMP so I can compare these to CSSM. TIA

[Tibin Thomas]

Hi

i'm also facing similar issue with one of the CVP in NOAMP. have you managed to find solution ? 

Best Regards