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Non-gadget sample - multiple login?

Can I use the non-gadget sample to provide secondary event stream for an agent that's already going to be logged in to the Finesse desktop -- without logging them out of Finesse?

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

 

Unfortunately not. Finesse supports only one connection to the Finesse Notification Service per user. The Finesse desktop counts as one connection and the non-gadget sample will be another. More than one connection to the Finesse Notification Service will make the events unreliable.

 

Thanx,

Denise

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