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Not able login Finesse Desktop Agent

atsaya2512
Level 1
Level 1

Hi,

We are trying to login Finesse Desktop Agent and received the Error message as  "Device not accessible. Contact your administrator"

The features below are already available :

1.CIPC is logged in

2.Unified CM Telephony Subsystem is IN SERVICE

3. CTI PORTS are in Registered

4. Allow control of CTI option is checked

Help me to sort of this issue

7 Replies 7