cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
421
Views
0
Helpful
2
Replies

Not installing right version of CAD and Desktop Administrator

James-R
Level 1
Level 1

We have recently upgraded to IPCC Express 3.5.2. Since we upgraded whenever we install CAD or Desktop Administrator it isntalls the Standard version and not the Enhanced version for which we have licenses installed.

When Supervisor Desktop is installed this installs the Enhanced version by default.

Obviously not having the Enhanced versions of these is preventing us from configuring certain aspects of IPCC so if anyone can help, it will be most appreciated. Thanks

Regards,

James
2 Replies 2

Thanks for your input but this is what I am following already...

It still only gives me the standard versions of Agent desktop and Desktop Administrator.

Regards,

James
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: