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guillmoreau
Beginner

Nuance ASR licenses usage

Hi

I have two doubts -

I need to know how many current nuance ASR ports are being used.

And how many needed for a new application?

Thank you

3 REPLIES 3
anchoudh
Engager

Hi Guillaume moreau,

PLease do a perform Status enquiry (as shown below) to check how many port licenses being used in the ASR box.

And how many needed for a new application?

Ans: It depends on the maximum simultaneous calls hitting this application.

Hope this helps.

Anand

Please rate helpful posts !!

Hi Anand,

Thanks for the response.

Which one we should be considering "Users of ms" or "Users of osr_swirec".

And also how do we know the number of licenses currently being used. In the above block for users of ms there are

0 license in use. Does that mean there are 0 callers. And for osr_swirec there are 279 licenses in use, does that mean

there are 279 callers ?

Thanks Again.

Guillaume

Hi Guillaume moreau,

For every call which is using MRCP_ASR dialouge group port from UCCX will consume one license in ASR box.

In the above case, its provisioned for maximum of 279 licences and currently 0 being used.

Hope this helps.

Anand

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