I have two doubts -
I need to know how many current nuance ASR ports are being used.
And how many needed for a new application?
Hi Guillaume moreau,
PLease do a perform Status enquiry (as shown below) to check how many port licenses being used in the ASR box.
Ans: It depends on the maximum simultaneous calls hitting this application.
Hope this helps.
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Thanks for the response.
Which one we should be considering "Users of ms" or "Users of osr_swirec".
And also how do we know the number of licenses currently being used. In the above block for users of ms there are
0 license in use. Does that mean there are 0 callers. And for osr_swirec there are 279 licenses in use, does that mean
there are 279 callers ?
For every call which is using MRCP_ASR dialouge group port from UCCX will consume one license in ASR box.
In the above case, its provisioned for maximum of 279 licences and currently 0 being used.
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