When a customer dials 888-343-FOOD that goes to a DID 506-343-FOOD, how does that translate or point to a trigger to call an application in UCCX? Don't scream Cisco community but in Avaya everything points to something, eg VDN (a direct dial number) points to a Vector (steps to process a call). I'm unsure about how that is supposed to work from CUCM over to UCCX.
In Cisco depending on how many digits are sent from provider to voice gateway and then how many digits are looked by CUCM there are few different ways to route the call. The call may be hitting translation pattern that translates the called number to number that is defined as CTI route point which correlates to JTAPI trigger on UCCX side, which then points to application --> script.
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
Fun lab with Packet Tracer and running Cisco CME with 3 ip phones, 3 laptops, 1 switch, and 1 router. Fun lab with repetition. You will be able to test your phones and laptop for connectivity etc. Solution;see attached CME Packet Tracer L...
How to configure IP Address for Cisco Integrated Management Controller CIMC. The Cisco Unified Computing System (UCS) is a data center product composed of computing hardware, virtualization support, switching fabric, and management software.
QuestionHi Team,I just need to confirm if we change NTP servers on UCCX, will it affect the license on UCCX 12.0 ?Do we need to re-host after updating NTP?Already done on CUCM and CUC , and it didn't affect but not sure for CCX. Thank you ...