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On Exception fGoto in UCCX 10.5 is missing

Hi everybody, 

When doing the IVR script in UCCX 9.0, I'm able to select the com.cisco.database.DBException 

However, in UCCX 10.5, I can't find the com.cisco.database.DBException

Is UCCX 10.5 no need to support this step? or need to enable somewhere in uccx?

Thanks in advance

Sam

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1 REPLY 1
Cisco Employee

Sam, it is not just this

Sam, it is not just this exception that is missing in UCCX 10 onwards but lot others compared to the list that is there in version 9 for this particular step. The reason for this is the Exception list provided in the previous version was too large and hence if used extensively within the script at times used to cause issue, therefore the list is cut down to a huge extent to involve only those exceptions that are really required and known to work well even if used extensively within the script.

Regards

Deepak

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