I have a customer who is currently running an IPCC Express 3.X with their CCM system. There are looking to upgrade their IPCC server hardware and software to 4.X and add some queues and users. Can both servers be connected to a single CCM and have agents associated with either one or the other?
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ...
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UCCX does not natively protect HTTP Triggers.
I wanted to come up with a solution to handle HTTP cookie based authentication.
There is a zip file for this project attached to this article. It was written on UCCX 12.5...
CUCM can backup the manually or have sehchduler to backup the configuration and historical reports from the server diester recovery systemStep 1. Navigate to CUCM > Disaster Recovery System > Backup > Manual Backup as shown in the...