03-15-2017 10:26 PM
03-15-2017 10:37 PM
This is an enhancement which we have scheduled for 11.7.
Making this configurable is the non trivial work for this capability, hence not in current release.
03-15-2017 10:37 PM
This is an enhancement which we have scheduled for 11.7.
Making this configurable is the non trivial work for this capability, hence not in current release.
09-24-2019 12:49 AM
Hello,
our customer runs 11.6(2) and ask us to disable downloading the transcript. I found there is an open Csico bug: CSCvb80914.
I am not sure there will be released UCCX or SocialMiner in version 11.7.
Is there any way to disable downloading the chat transcript, please?
05-25-2017 01:44 AM
I think you can customise the javascript on customer web side to disable the download action.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: