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outbound campain using CAD agent desktop

Hi ,

We are running CAD agent desktop , and looking for the method to use this for outbound campian ..

can anyone please advice on how to use the CAD agent desktop to use that for outbound campain ?

thanks

Purna

2 Replies 2

Anthony Holloway
Cisco Employee
Cisco Employee

Is this for Cisco Unified Contact Center Enterprise or Express?

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

Hi ,

Yes UCCE 8.5.1

regards

PW

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