08-04-2013 11:50 PM - edited 03-14-2019 12:10 PM
Hi ,
We are running CAD agent desktop , and looking for the method to use this for outbound campian ..
can anyone please advice on how to use the CAD agent desktop to use that for outbound campain ?
thanks
Purna
08-05-2013 07:45 AM
Is this for Cisco Unified Contact Center Enterprise or Express?
Anthony Holloway
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08-05-2013 08:41 AM
Hi ,
Yes UCCE 8.5.1
regards
PW
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