12-05-2017 01:39 PM - edited 03-15-2019 06:34 AM
These are probably stupid questions, but I have no experience with it so...
I have UCCX 10.6 with a premium license. I see that preview outbound dialer is enabled so I assume that I can configure my UCCX to make outbound campaign calls as is without having to purchase more licenses? Also, I want to set up my dialer to call numbers, just play a prompt then hang up. No need for the call to go to an agent or anything, it just plays a prompt then hangs up. Can I do this?
Thanks in advance,
Joe
Solved! Go to Solution.
12-06-2017 05:44 PM
12-06-2017 05:44 PM
12-07-2017 07:49 AM
Thanks, Jonathan. Your explanation is very helpful.
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