Hi all.
I'm in a Preview-Blended mode (ICM 6.0).
So when a reservation-call arrives, I can decide to "SKIP" it.
If I do that I see on the Dialing_List table, that that record has the date changed, exactly by one hour more.
This is my question:
where can I set this 'one hour' more of the skip phase? May I set it somewhere (for example I'd like to put it at two hours more, not one...) or not?
Thanks.