Packaged Call Center Enterprise(PCCE), Live Data Reports

[vincent.stng]

Could you help me on this? Thanks.

For Packaged Call Center Enterprise(PCCE), what Cisco Live Data Reports are included? I need the name of the report and the definition.

Andy

[david.macias]

To my knowledge the CUIC that comes with PCCE is the same CUIC as UCCE. So look at the CUIC reporting guide to find your answer.

david

[vincent.stng]

Thanks very much

[lohjintiam]

There's a live data template section in the cuic reporting guide

Thanks!

-JT-