Pass Session XML from VVB to Nuance

[ShikhaSharma9496]

Hi,

Is com.cisco.sessionxml.location vxml property  supported for CVP 12.0 ? I'm trying to send the session.xml contents to Nuance Speech Server 11?

[david.macias]

Looking at my notes some of them provided by @janinegraves this works in 12.0 ES5, but not in 12.5. Although new ESes might have fixed that. Your session.xml should look something like this.

<?xml version="1.0"?>
<sessionconfig version="1.0.0" xml:base="file:/usr/local/Nuance/Recognizer/config">
  <sessionparameters>
    <global>
      <param name="company_name"><value>Name of your company</value></param>
      <param name="application_name"><value>TESTAPP</value></param>
    </global>
  </sessionparameters>
</sessionconfig>

david

[ShikhaSharma9496]

Doesn't seem to be working with Es7, call logs are enabled on the Nuance side.

[david.macias]

You're going to have provide more detail on what you're doing and what's not working.

david

[ShikhaSharma9496]

Sure, as we know that Naunce has some default repository structure to store call logs and so all our utterances/traces are being stored in that default structure but we have a requirement to segregate the logging path (company name/application name) for one particular application and thats why I'm trying to send these details via application specific session xml stored in the CVP/audio/session.xml folder and referenced from within the root doc of the application via :

<vxml_property name="com.cisco.sessionxml.location">/CVP/audio/session.xml</vxml_property>

[ShikhaSharma9496]

In previous version of Nuance we made it work with same settings defined in parameter grammar but those settings are obsolete in latest version of Nuance and the application specific  company/application name can only be set via session xml 

[david.macias]

Do you see your session.xml be succesfully retrieve from your web server logs? If using IIS you need to add a mime type for xml.

david

[ShikhaSharma9496]

@david.macias Can you please paste the value of this property for a working configuration ? I'm using cvp realm of vxml tomcat .

[david.macias]

It's what I posted above.

david

[ShikhaSharma9496]

@david.macias You've posted the the content of the xml file .Is it possible for you to please paste the value initialized for com.cisco.sessionxml.location ?

[david.macias]

com.cisco.sessionxml.location http://198.18.133.13/en-us/grammar/session.xml

david