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PCCE 10.5(1) to 10.5(3)

jc12
Level 1
Level 1

We are looking to upgrade our current 10.5(1) to PCCE 10.5(3).  Has anyone had any issues with this upgrade or any gotcha's along the way.

 

From what I understand it's just stopping all services on side A and side B and running the installer on side A / B call server as well as the AW and HDS servers.

 

If there is a well documented process somewhere it would be great to be pointed in the right direction.

3 Replies 3

The release notes usually have instructions which need to be followed for installing an ES. It really is pretty straight forward.

 

david

The document is pretty vague.

 

Has anyone done an upgrade on ICM from 10.5(1) to 10.5(3).... we don't have a test environment and I'm basically looking for the amount of time the install takes on one server.

It's been forever that I've done a 10.x upgrade, but generally these kind of upgrades take about 10 minutes total.

 

david

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