PCCE 10.5 Outbound IVR Campaign

[jc12]

I have an existing IVR outbound dialer that is working today.

I created a new campaign, import rule, and query rule.  For some reason the new campaign that I created won't dial, the call is just labeled as pending in the Dialing List table that it created.  

I have checked the dial times and they are all correct.  Not sure why it is just sitting in the pending state in the dial list.

Any ideas on what to check?

[bill.king1 · Accepted solution]

This may be a basic question, but did you create all of the other related items (skill group, admin script with variables set, routing script, etc.) used by the new campaign you created as well?

[jc12]

So your basic question solved it.  I forgot to update my admin script.

Thanks for the reply.

Cheers!