Solved: PCCE 12.6 integration with UniMRCP 1.7.0

gtunugunta · ‎08-14-2023

Hello,

We are trying to integrate UniMRCP 1.7.0 ASR and TTS engines with PCCE 12.6 (VVB version 12.6.1.10000-24).

Note: Integration works with Standalone CVP and VVB (ver 12.5) in Lab.

While the TTS engine is successfully integrated, ASR is not successful.

We followed developer forum discussions and configured our Studio Form element with the below configuration.

And below are the VVB logs with element configuration, MB_IVR, and Speech Server logs.

%MIVR-SS_VB-7-UNK:Content of VXML Document:
<?xml version="1.0" encoding="UTF-8"?>
<vxml xmlns="http://www.w3.org/2001/vxml" version="2.1" application="/CVP/Server?audium_root=true&amp;calling_into=UniMRCP_Test" xml:lang="en-US">
  <meta name="maintainer" content="" />
  <property name="maxnbest" value="1" />
  <property name="confidencelevel" value="0.40" />
  <property name="http.streaming" value="true" />
  <property name="timeout" value="5s" />
  <var name="noinput_count" expr="0" />
  <var name="nomatch_count" expr="0" />
  <var name="utterance_filename" expr="''" />
  <form id="audium_start_form">
    <block>
      <assign name="audium_vxmlLog" expr="''" />
      <assign name="audium_element_start_time_millisecs" expr="new Date().getTime()" />
      <goto next="#start" />
    </block>
  </form>
  <form id="start">
    <property name="inputmodes" value="voice" />
    <block>
      <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'initial_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
      <goto nextitem="foundation_fld" />
    </block>
    <field name="foundation_fld" modal="true">
      <property name="com.cisco.secureLogging" value="false" />
      <property name="recordutterance" value="false" />
      <property name="inputmodes" value="voice" />
      <grammar mode="voice" version="1.0" src="builtin:speech/transcribe" />
      <prompt bargein="false">
        <audio src="http://[masked]/en-us/app/WelcomeTestApp.wav" />
      </prompt>
      <catch event="nomatch">
        <prompt bargein="false">Please provide valid input</prompt>
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '1' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="nomatch_count" expr="nomatch_count + 1" />
      </catch>
      <catch event="nomatch" count="2">
        <prompt bargein="false">Please provide valid input</prompt>
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||nomatch$$$' + '2' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'nomatch_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="nomatch_count" expr="nomatch_count + 1" />
        <var name="maxNoMatch" expr="'yes'" />
        <assign name="utterance_filename" expr="application.lastresult$.recording" />
        <submit next="/CVP/Server" method="post" namelist="utterance_filename noinput_count maxNoMatch audium_vxmlLog nomatch_count foundation_fld" />
      </catch>
      <catch event="noinput">
        <prompt bargein="false">We have not received any input please provide input</prompt>
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '1' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="noinput_count" expr="noinput_count + 1" />
      </catch>
      <catch event="noinput" count="2">
        <prompt bargein="false">We have not received any input please provide input</prompt>
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||noinput$$$' + '2' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||audio_group$$$' + 'noinput_audio_group' + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="noinput_count" expr="noinput_count + 1" />
        <var name="maxNoInput" expr="'yes'" />
        <submit next="/CVP/Server" method="post" namelist="noinput_count audium_vxmlLog maxNoInput nomatch_count foundation_fld" />
      </catch>
      <filled>
        <var name="completeNBestStr" expr="''" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||utterance$$$' + foundation_fld$.utterance + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||inputmode$$$' + foundation_fld$.inputmode + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||interpretation$$$' + foundation_fld + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||confidence$$$' + foundation_fld$.confidence + '^^^' + application.getElapsedTime(audium_element_start_time_millisecs)" />
        <script><![CDATA[function recurse(interpretation)
{
var slot_string;
if (interpretation instanceof Object)
{
slot_string = '+';
var count = 0;
for (var attr in interpretation)
{
if (count++ > 0)
slot_string += '+';
slot_string += attr + ':' + recurse(interpretation[attr]);
}
} else {
slot_string = interpretation;
}
return slot_string;
}
var len = application.lastresult$.length;
for (var i = 0; i < len; i++)
{
var slot_string = recurse(application.lastresult$[i].interpretation);
completeNBestStr += "|||" + application.lastresult$[i].confidence + "^^^" + application.lastresult$[i].utterance + "^^^" + application.lastresult$[i].inputmode + "^^^" + slot_string;
}]]></script>
        <var name="confidence" expr="foundation_fld$.confidence" />
        <assign name="utterance_filename" expr="foundation_fld$.recording" />
        <submit next="/CVP/Server" method="post" namelist="completeNBestStr utterance_filename confidence noinput_count audium_vxmlLog nomatch_count foundation_fld" />
      </filled>
    </field>
  </form>
</vxml>


%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBGrammaraHandler::  src=builtin:speech/transcribe : srcExpr =  
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] checkWriteOnDiskForVVB: Setting Disk write to true for VVB
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=grammarmaxage, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: grammarmaxage, to Dialog Services key: grammar.max.age
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=grammarmaxage, value=300
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=grammarmaxstale, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: grammarmaxstale, to Dialog Services key: grammar.max.stale
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=grammarmaxstale, value=0
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.asr-server, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.asr-server, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=fetchtimeout, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: fetchtimeout, to Dialog Services key: fetch.timeout
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=fetchtimeout, value=10s
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBGrammarHandler::addGrammar::speechProvider::transcribe
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl:Add in in-Line Grammer List - isUniversl:false
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterancetype, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterancetype, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterance, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterance, value=false
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=0, Parameters: DialogParameters[nbest.limit=(java.lang.Integer)1,voice.input.mode=(java.lang.Boolean)true,incomplete.timeout=(java.lang.Integer)1000,fetch.timeout=(java.lang.Integer)10000,term.timeout=(java.lang.Integer)0,complete.timeout=(java.lang.Integer)700,confidence.level=(java.lang.Float)0.5,term.char=(java.lang.Character)#,Logging-Tag=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED,barge.in=(java.lang.Boolean)true,interdigit.timeout=(java.lang.Integer)3000,barge.in.type=(java.lang.String)speech,speed.vs.accuracy=(java.lang.Float)0.5,no.input.timeout=(java.lang.Integer)5000,max.speech.timeout=(java.lang.Integer)20000,sensitivity=(java.lang.Float)0.5,dtmf.input.mode=(java.lang.Boolean)true]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=1, Parameters: DialogParameters[]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=2, Parameters: DialogParameters[nbest.limit=(java.lang.Integer)1,no.input.timeout=(java.lang.Integer)5000,http.streaming=(java.lang.String)true,confidence.level=(java.lang.Float)0.4]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=3, Parameters: DialogParameters[voice.input.mode=(java.lang.Boolean)true,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=4, Parameters: DialogParameters[voice.input.mode=(java.lang.Boolean)true,com.cisco.secureLogging=(java.lang.Boolean)false,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.getDSAProperties(): DialogParameters[nbest.limit=(java.lang.Integer)1,voice.input.mode=(java.lang.Boolean)true,incomplete.timeout=(java.lang.Integer)1000,fetch.timeout=(java.lang.Integer)10000,term.timeout=(java.lang.Integer)0,complete.timeout=(java.lang.Integer)700,confidence.level=(java.lang.Float)0.4,term.char=(java.lang.Character)#,Logging-Tag=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED,barge.in=(java.lang.Boolean)true,interdigit.timeout=(java.lang.Integer)3000,barge.in.type=(java.lang.String)speech,speed.vs.accuracy=(java.lang.Float)0.5,no.input.timeout=(java.lang.Integer)5000,http.streaming=(java.lang.String)true,com.cisco.secureLogging=(java.lang.Boolean)false,max.speech.timeout=(java.lang.Integer)20000,sensitivity=(java.lang.Float)0.5,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.outputAudioSupport, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.outputAudioSupport, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceName, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceName, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceGender, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceGender, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] Language :: en-USVOICE_NAME:: GENDER :: 
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=termchar, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: termchar, to Dialog Services key: term.char
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=termchar, value=#
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.language, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.language, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] element level language:: 
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] setDialogFlowElementParamaters() grpcURL:: http://localhost:55555
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=MODE, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=MODE, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=0, Parameters: DialogParameters[nbest.limit=(java.lang.Integer)1,voice.input.mode=(java.lang.Boolean)true,incomplete.timeout=(java.lang.Integer)1000,fetch.timeout=(java.lang.Integer)10000,term.timeout=(java.lang.Integer)0,complete.timeout=(java.lang.Integer)700,confidence.level=(java.lang.Float)0.5,term.char=(java.lang.Character)#,Logging-Tag=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED,barge.in=(java.lang.Boolean)true,interdigit.timeout=(java.lang.Integer)3000,barge.in.type=(java.lang.String)speech,speed.vs.accuracy=(java.lang.Float)0.5,no.input.timeout=(java.lang.Integer)5000,max.speech.timeout=(java.lang.Integer)20000,sensitivity=(java.lang.Float)0.5,dtmf.input.mode=(java.lang.Boolean)true]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=1, Parameters: DialogParameters[]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=2, Parameters: DialogParameters[nbest.limit=(java.lang.Integer)1,no.input.timeout=(java.lang.Integer)5000,http.streaming=(java.lang.String)true,confidence.level=(java.lang.Float)0.4]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=3, Parameters: DialogParameters[voice.input.mode=(java.lang.Boolean)true,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] getDSAParameters: Level=4, Parameters: DialogParameters[voice.input.mode=(java.lang.Boolean)true,com.cisco.secureLogging=(java.lang.Boolean)false,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.getDSAProperties(): DialogParameters[nbest.limit=(java.lang.Integer)1,voice.input.mode=(java.lang.Boolean)true,incomplete.timeout=(java.lang.Integer)1000,fetch.timeout=(java.lang.Integer)10000,term.timeout=(java.lang.Integer)0,complete.timeout=(java.lang.Integer)700,confidence.level=(java.lang.Float)0.4,term.char=(java.lang.Character)#,Logging-Tag=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED,barge.in=(java.lang.Boolean)true,interdigit.timeout=(java.lang.Integer)3000,barge.in.type=(java.lang.String)speech,speed.vs.accuracy=(java.lang.Float)0.5,no.input.timeout=(java.lang.Integer)5000,http.streaming=(java.lang.String)true,com.cisco.secureLogging=(java.lang.Boolean)false,max.speech.timeout=(java.lang.Integer)20000,sensitivity=(java.lang.Float)0.5,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.projectId, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.projectId, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.outputAudioSupport, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.outputAudioSupport, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=inputmodes, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=inputmodes, value=voice
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=timeout, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: timeout, to Dialog Services key: no.input.timeout
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=timeout, value=5000
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.noMatchIntent, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.noMatchIntent, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=confidence.level, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=confidence.level, value=0.4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.initialAudio, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.initialAudio, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.finalSilence, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.finalSilence, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.maxtime, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.maxtime, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.secureLogging, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: com.cisco.secureLogging, to Dialog Services key: com.cisco.secureLogging
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.secureLogging, value=false
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowVersion, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowVersion, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.configId, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.configId, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.Version, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.Version, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceName, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceName, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceGender, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Synthesize.voiceGender, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowEvent, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowEvent, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] eventName:: 
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowEvent, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.dialogflowEvent, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Recognize.modelVariant, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=Recognize.modelVariant, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterance, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=recordutterance, value=false
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.asr-server, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.asr-server, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.sessionxml.location, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=com.cisco.sessionxml.location, value=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] playAndRecognize Listen:   
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.setNonStdParameters():setting prcp to get, key=http.streaming.url
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.setNonStdParameters():setting prcp to get, key=cisco-maxtime
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.setNonStdParameters():setting prcp to get, key=recordutterance
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl Grammar:(size: 1 )
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl :: selectDialogService srgsFlag:rootGrammarTypeIsSRGS = false:true
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] GrammarManager validateVirtualAssistantGrammar:(size: 1 )
%MIVR-SS_MRCP_ASR-7-UNK:MRCPMediaManagerImpl: appId=-1, confId=-1, parId=4, channelId=264, channelImplId=264, contactId=45745, contactImplId=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185@10.10.134.34 -> Closing TX Stream Manager
%MIVR-SS_MRCP_ASR-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] MRCPSpeechChannelImpl:closeTXStream done
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: Cleared DTMF Buffer
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: ENTERING clearInterruption()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: EXITING clearInterruption()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: ENTERING clearPrompts()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: EXITING clearPrompts()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl :: Switched to Speech Server mode
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: ENTERING setParams(): DialogParameters[]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: After mergeParams, persistentDialogParameters = DialogParameters[]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: EXITING setParams()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl activiteAllGrammar:(size: 1 )
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl :: activiteUniverselGrammar
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl Grammar:(size: 1 )
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl :: activiting cisco regex universel grammar
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl:Activite in-Line Grammer:field1@field.grammar
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: EXITING activateGrammar()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] DialogServicesAdapterImpl addAllPrompt:(size: 0 )
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: ENTERING playAndRecognize(): params: DialogParameters[Synthesize.voiceGender=(java.lang.String),Synthesize.voiceName=(java.lang.String),complete.timeout=(java.lang.Integer)700,Recognize.modelVariant=(java.lang.String),confidence.level=(java.lang.String)0.4,com.cisco.sessionId=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185,term.char=(java.lang.Character)#,timeout=(java.lang.String)5000,inputmodes=(java.lang.String)voice,barge.in=(java.lang.Boolean)true,interdigit.timeout=(java.lang.Integer)3000,barge.in.type=(java.lang.String)speech,com.cisco.outputAudioSupport=(java.lang.String),speed.vs.accuracy=(java.lang.Float)0.5,no.input.timeout=(java.lang.Integer)5000,http.streaming=(java.lang.String)true,termchar=(java.lang.Character)#,com.cisco.dialogflowEvent=(java.lang.String),recordutterance=(java.lang.String)false,CCAI.configId=(java.lang.String),nbest.limit=(java.lang.Integer)1,voice.input.mode=(java.lang.Boolean)true,com.cisco.codec=(java.lang.String)ULAW,com.cisco.grammarId=(java.lang.String)field1@field.grammar,com.cisco.projectId=(java.lang.String),com.cisco.Version=(java.lang.String),incomplete.timeout=(java.lang.Integer)1000,fetch.timeout=(java.lang.Integer)10000,term.timeout=(java.lang.Integer)0,com.cisco.language=(java.lang.String)en-US,com.cisco.noMatchIntent=(java.lang.String),Logging-Tag=(java.lang.String)DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED,com.cisco.speechserver.grpc.url=(java.lang.String)http://localhost:55555,com.cisco.grammarString=(java.lang.String)transcribe,com.cisco.secureLogging=(java.lang.Boolean)false,com.cisco.initialAudio=(java.lang.String),max.speech.timeout=(java.lang.Integer)20000,sensitivity=(java.lang.Float)0.5,dtmf.input.mode=(java.lang.Boolean)false]
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: Start of getInitialAudio
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: Initial Audio is Empty
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFDTMFDialogServicesAdapterImpl: Warning: getLocalParam("com.cisco.finalSilence") returning null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: trimLeadingSilence = 1 silenceSensitivity=906 trailingSilence=1000 vadPromptBargein=true
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: GRPC client Created Successfully
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] StreamingUtterance: Start Streaming utterance
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: NoInput Timer started
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] GRPCClient::setErrorOccured::Error Occured In GRPC
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: playAndRecognize(): Waiting for DTMF digits, Max NLP Record Time=15000
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] StreamingUtterance: Stopped Streaming Utterance
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: checkIfErrorOccuredInGRPC : true
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] Close GRPC client
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] WFStreamingGatewayDialogServicesAdapterImpl: EXITING playAndRecognize()
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] playAndRecognize(): ERROR,null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.put(): key=cisco-maxtime, value=, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.put(): key=com.cisco.initialAudio, value=, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.put(): key=com.cisco.dialogflowEvent, value=, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.put(): key=com.cisco.dialogflowVersion, value=, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] playAndRecognize done.
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBEventHandler::handleEvent event =: Exception=com.cisco.voicebrowser.VBEvent: error: ERROR
%MIVR-SS_VB-7-EXCEPTION:com.cisco.voicebrowser.VBEvent: error: ERROR
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.MediaRequestHandler.handleApplicationException(MediaRequestHandler.java:1095)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.MediaRequestHandler.playAndRecognize(MediaRequestHandler.java:704)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.FormItemTraverser.handleFieldElement(FormItemTraverser.java:2415)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DialogTraverser.collectPhase(DialogTraverser.java:379)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DialogTraverser.traverseDialog(DialogTraverser.java:645)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DocumentTraverser.traverseDocument(DocumentTraverser.java:260)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeDocument(VoiceBrowser.java:523)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeNewDocument(VoiceBrowser.java:451)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeApplication(VoiceBrowser.java:314)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeSubdialog(VoiceBrowser.java:543)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.FormItemTraverser.invokeSubdialog(FormItemTraverser.java:1596)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.FormItemTraverser.handleSubdialogElement(FormItemTraverser.java:1240)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DialogTraverser.collectPhase(DialogTraverser.java:395)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DialogTraverser.traverseDialog(DialogTraverser.java:645)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.DocumentTraverser.traverseDocument(DocumentTraverser.java:260)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeDocument(VoiceBrowser.java:523)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeNewDocument(VoiceBrowser.java:451)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeApplication(VoiceBrowser.java:314)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.voicebrowser.VoiceBrowser.invokeVBSession(VoiceBrowser.java:225)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.run(VoiceBrowserDialogImpl.java:550)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl$ActionImpl.run(ApplicationManagerImpl.java:7811)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.app.impl.ApplicationManagerImpl$TaskImpl.doInterruptible(ApplicationManagerImpl.java:7614)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wf.subsystems.voicebrowser.dialog.VoiceBrowserDialogImpl.invoke(VoiceBrowserDialogImpl.java:437)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wf.steps.voicebrowser.VoiceBrowserStep.execute(VoiceBrowserStep.java:338)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.obj.WFBeanStep.executeImpl(WFBeanStep.java:141)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.obj.WFStep.execute(WFStep.java:174)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.executeStep(WFWorkflowTask.java:494)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.executeStep(WFEngineWorkflowTask.java:122)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.executeStep(WFWorkflowAppDebugTaskWrapper.java:416)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.obj.WFWorkflowTask.execute(WFWorkflowTask.java:360)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.engine.core.WFEngineWorkflowTask.execute(WFEngineWorkflowTask.java:77)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.app.impl.WFWorkflowAppDebugTaskWrapper.execute(WFWorkflowAppDebugTaskWrapper.java:736)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTaskNormally(TaskManager.java:415)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager.runTask(TaskManager.java:371)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.wfframework.engine.core.TaskManager$RunnableTask.run(TaskManager.java:588)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.runCommand(ExecutorStubImpl.java:690)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:486)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.executor.impl.ExecutorStubImpl$RequestImpl.run(ExecutorStubImpl.java:762)
%MIVR-SS_VB-7-EXCEPTION: at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:776)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.executor.impl.PooledExecutorStubImpl$1$WorkerImpl.run(PooledExecutorStubImpl.java:99)
%MIVR-SS_VB-7-EXCEPTION: at com.cisco.util.ThreadPoolFactory$ThreadImpl.run(ThreadPoolFactory.java:853)
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] strEventName=error
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] enterScope: anonymous
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBEventHandler.executeEventHandler: Executing EventHandlerInformationNode:  eventHandlerElement=catch, eventParentNode=vxml, eventName=error, eventHandlerLevel=1, eventCount=1, msgStr=null, msgexprStr=null
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] GotoRequest.handleSubmitElement():  goto req=http://10.10.132.34:7000/CVP/Server
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] GotoRequest.handleSubmitElement():  req's method=post
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=fetchtimeout, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties: Mapping key: fetchtimeout, to Dialog Services key: fetch.timeout
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=fetchtimeout, value=10s
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=documentmaxage, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=documentmaxage, value=300
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=documentmaxstale, level=4
%MIVR-SS_VB-7-UNK:[CALLID=DGPFJPDBDHFMBBOOIHANNKFAKLJLBCED-169174151806468185] VBProperties.get(): key=documentmaxstale, value=0



%SpeechServer-INFO: [CALLID=AECNAACDDFMCBBOOJCEDMGMLBLCIAJJM-16915648013883901]:Received request from VVB, Input mode= voice, Barge-In= true 
%SpeechServer-DEBUG: [CALLID=AECNAACDDFMCBBOOJCEDMGMLBLCIAJJM-16915648013883901]: createClient... 
%SpeechServer-DEBUG: Config not found in cache for service ASR 
%SpeechServer-DEBUG: Syncing config for service ASR 
%SpeechServer-ERROR: Code is not implemented
Server has caught an exception 
175: Aug 09 10:06:51.234 +0300 %SpeechServer-ERROR: [CALLID=AECNAACDDFMCBBOOJCEDMGMLBLCIAJJM-16915648013883901]:Internal Error in creating streaming client 
org.apache.commons.lang.NotImplementedException: Code is not implemented
at com.cisco.speechserver.SpeechServerFactory.getStreamingClientInstance(SpeechServerFactory.java:124) ~[speechserver.jar:?]
at com.cisco.speechserver.grpc.server.RecognizeServiceImpl$1.createClient(RecognizeServiceImpl.java:272) ~[speechserver.jar:?]
at com.cisco.speechserver.grpc.server.RecognizeServiceImpl$1.onNext(RecognizeServiceImpl.java:96) ~[speechserver.jar:?]
at com.cisco.speechserver.grpc.server.RecognizeServiceImpl$1.onNext(RecognizeServiceImpl.java:66) ~[speechserver.jar:?]
at io.grpc.stub.ServerCalls$StreamingServerCallHandler$StreamingServerCallListener.onMessage(ServerCalls.java:262) ~[speechserver.jar:?]
at io.grpc.internal.ServerCallImpl$ServerStreamListenerImpl.messagesAvailableInternal(ServerCallImpl.java:318) ~[speechserver.jar:?]
at io.grpc.internal.ServerCallImpl$ServerStreamListenerImpl.messagesAvailable(ServerCallImpl.java:301) ~[speechserver.jar:?]
at io.grpc.internal.ServerImpl$JumpToApplicationThreadServerStreamListener$1MessagesAvailable.runInContext(ServerImpl.java:834) ~[speechserver.jar:?]
at io.grpc.internal.ContextRunnable.run(ContextRunnable.java:37) ~[speechserver.jar:?]
at io.grpc.internal.SerializingExecutor.run(SerializingExecutor.java:133) ~[speechserver.jar:?]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) ~[?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) ~[?:?]
at java.lang.Thread.run(Thread.java:834) ~[?:?]
%SpeechServer-INFO: [CALLID=AECNAACDDFMCBBOOJCEDMGMLBLCIAJJM-16915648013883901]:Streaming Caller Utterance  
%SpeechServer-INFO: [CALLID=BFBGPLOFDFMCBBOOJCODMGMLBLCIAJJM-16915648297683929]:Received request from VVB, Input mode= voice, Barge-In= true 
%SpeechServer-DEBUG: [CALLID=BFBGPLOFDFMCBBOOJCODMGMLBLCIAJJM-16915648297683929]: createClient... 
%SpeechServer-DEBUG: Config not found in cache for service ASR 
%SpeechServer-DEBUG: Syncing config for service ASR 
%SpeechServer-ERROR: Code is not implemented
Server has caught an exception 
%SpeechServer-ERROR: [CALLID=BFBGPLOFDFMCBBOOJCODMGMLBLCIAJJM-16915648297683929]:Internal Error in creating streaming client

Please let us know if we need to add any additional configuration in VVB/CVP to make this working.

Best regards,

Gangadhar Tunugunta.

gtunugunta · ‎09-14-2023

We resolved the issue by replacing "builtin:speech/transcribe" in voice grammar with "builtin: speech/transcribe" (without the double quotes).

The main goal is to avoid selecting the Speech Server mode, but we can alternatively use "builtin:speech/transcribe?language=en-us".

Thank you everyone for contributing.

View solution in original post

gtunugunta · ‎08-15-2023

Update:

As per TAC, the reason might be because of "Speech Server" mode and "srgsFlag" is false.

Does anyone know how to select "MRCP" mode in VVB 12.6 or set "srgsFlag" as true through IVR/Element configuration?

We tried using the voice grammar as "en-US;en-US;0.4;application/srgs+xml;builtin:speech/transcribe", to set "srgsFlag" as true, but no change.

When "inputmodes" is "dtmf", VVB selects CMT mode and when "inputmodes" include "voice", VVB will select Speech Server mode.

bill.king1 · ‎08-21-2023

Is it possible you're running into this, based on your description and the version?
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvy86897

gtunugunta · ‎09-14-2023

We resolved the issue by replacing "builtin:speech/transcribe" in voice grammar with "builtin: speech/transcribe" (without the double quotes).

The main goal is to avoid selecting the Speech Server mode, but we can alternatively use "builtin:speech/transcribe?language=en-us".

Thank you everyone for contributing.